MYMARCA offers products for sale on mymarca.com and its e-commerce business.

These General Terms and Conditions of Sale exclusively regulate the offer, transmission and acceptance of purchase orders relating to products on mymarca.com between the users of mymarca.com and MYMARCA.

The General Terms and Conditions of Sale do not regulate the supply of services or the sale of products performed by third parties which are on mymarca.com through links, banners or other hypertext links. Before sending orders and purchasing products and services from those third parties, we recommend that you verify third party terms and conditions of the web site from which you may be considering purchasing a product, since MYMARCA shall under no circumstances be deemed liable for the supply of services provided by third parties or for the execution of e-commerce transactions between the users of mymarca.com and third parties.

In order to place an order for the purchase of one or more products on mymarca.com, you must fill out the electronic order form and send it electronically to MYMARCA, following the relevant instructions.

The order form contains a summary of these General Terms and Conditions of Sale, information on the main characteristics of each product ordered and the relevant unit price (including all applicable fees and taxes), the type of payment that you may use in order to purchase each product, shipping terms for the purchased products, shipping and delivery costs and the terms and conditions for the return of purchased products.

An order shall be deemed to have been submitted upon the electronic receipt by MYMARCA of your order form.

Before submitting your order form for the purchase of products, you will be asked to carefully read the General Terms and Conditions of Sale, to print a copy through the print option and to save or reproduce a copy thereof for your own personal use.

The order form will be filed in our data base for such a period of time required in order to process your order and as provided by law.

Before submitting the order form, you will be asked to identify and correct possible in-put errors.

The submission of orders to MYMARCA must be carried out in English.

After your order form has been submitted, MYMARCA will process your order.

MYMARCA may not process purchases that do not give sufficient guarantees of solvency or which are incomplete or incorrect, or orders for products that are no longer available. In the above cases, we shall inform you by e-mail that the contract has not been executed and that MYMARCA has not carried out your purchase order specifying the reasons thereof.
If the products displayed on mymarca.com are no longer available at the time of your last access and once MYMARCA has received your order form, MYMARCA shall inform you within thirty (30) working days of receipt of your order of the unavailability of the ordered products.
If the order form has been sent and the price has been paid for items that are no longer available, MYMARCA will refund you the sum paid.

By submitting an order form and contracting with MYMARCA, you unconditionally accept and undertake to observe the provisions of these General Terms and Conditions of Sale. Should you not agree with certain provisions of these General Terms and Conditions of Sale, please do not submit your order form for the purchase of products on mymarca.com.

By submitting an order form, you agree and accept these General Terms and Conditions of Sale as well as the further conditions contained on mymarca.com, also through links, including the General Terms and Conditions of Use and the Privacy Policy.

2.12

Upon submission of an order form, MYMARCA shall send to you, via e-mail, a receipt of the purchase order, containing a summary of the information related to the order form (General Terms and Conditions of Sale, the products' main characteristics, a detailed indication of the price, terms of payment, return right and shipping costs).

On mymarca.com, we offer for sale top-quality products from Marche Region in Italy. These products are purchased by MYMARCA directly from producers and dealers, carefully selected by stringent quality controls.

MYMARCA does not sell second-hand products, flawed products or products of lower quality as compared to the corresponding standards offered on the market.

The main characteristics of products are shown on mymarca.com inside each product schedule. The products offered for sale on mymarca.com may not exactly correspond to the real garments in terms of image and colors because of the Internet browser or of the monitor used.

Prices are subject to change. Check the final price of sale before sending the relevant order form.

Purchase orders from Countries Extra Europe will be accepted by MYMARCA only after exame.

Should you decide to exercise your right to return purchased products, MYMARCA will not accept returned products that are returned without the relevant label or seal or that have been altered from their original status or damaged.

Payment of the product prices and relevant shipping costs must be made by using one of the procedures indicated on the order form.

In case of payment by credit/debit card, all details (for example, card number or expiration date) will be sent by encrypted protocol to Banca delle Marche or other banks which provide remote electronic payment services, without third parties having any access thereto whatsoever. Such details will not be used by MYMARCA except for performing the procedure relevant to your purchase or issuing relevant refunds in the case of returns, in compliance with the exercise of your return right or for reporting cases or frauds to the police. The price for the purchase of products and the relevant shipping costs, as indicated in the order form, will be charged to your current account only when the purchased products are actually delivered.

For specific product shipping and delivery procedures, see the Delivery area. Please read these sections carefully. The information provided in these sections form an integral part of these General Terms and Conditions of Sale and, consequently, shall be deemed to be fully known and accepted by you at the time your order form is sent.

For any information or claims MYMARCA can be contacted using the toll number +39339173109 or via e-mail, at the address info@mymarca.it. For other question go at HELP area.

You may return products purchased from MYMARCA, without any penalty and without specifying the reason within seven (7) working days of receipt of the products purchased on mymarca.com. You will not be able to exchange one item for another instead.

To return products we invite you to sen an e-mail at the address: info@mymarca.it .

In this case, you shall return the items to MYMARCA by giving them back to the courier within seven(7) working days. This grace period begins the day the items are delilvered to you.

The only costs you will bear are the shipping costs of the return should you decide to return the products using a different shipping company other than TNT. However, should you decide to return the products using TNT company suggested by MYMARCA, we shall bear the shipping costs for returning the products.

The return right - besides compliance with the terms and procedures described at par. 8.1, 8.2, 8.3 and 8.4 above - shall be deemed correctly exercised once the following conditions have been fully met:

we invite you to send an e-mail at the address: info@mymarca.it;

the products must not have been damaged;

the refund label must still be attached to the products with the single-use seal;

the returned products must be sent to MYMARCA in a single delivery. MYMARCA reserves the right not to accept products belonging to a single order returned and delivered at different times;

return items must be shipped back to MYMARCA within seven (7) working days from the date the package was delivered to you.

If the return right is exercised in conformity with the provisions set forth in this paragraph 8, MYMARCA shall refund the sums paid for the returned products, net of any shipping costs for the delivery to you of the purchased products.

MYMARCA shall refund the sums already paid for the purchase of the products and the shipping costs for the delivery of the purchased products to you only if the products are returned for reasons that may be due to MYMARCA, as in the case where the products do not have the promised essential characteristics, have manufacturing defects or they have been erroneously delivered. In this last case you may use the return form.

MYMARCA shall refund sums already paid as soon as possible and in any case within thirty (30) days from the date on which MYMARCA became aware of your decision to exercise your return right. We will promptly start the procedure for refunding the sums, after having confirmed that the terms and conditions stated above have been duly complied with, as indicated in paragraph 9.

In the event that your return does not comply with the terms and conditions set out in paragraph 8 of these General Terms and Conditions of Sale, you will not be entitled to any refund of sums already paid to MYMARCA; nevertheless, you shall be entitled, at your own expense, to receive the products in the conditions in which they were sent back to MYMARCA. If you do not wish to receive the products in the conditions in which they were sent back to MYMARCA, MYMARCA shall be entitled to keep the products and withhold the sums already received.

After the products have been returned, MYMARCA shall check the conformity of the products with the conditions indicated in paragraph 8 above. When MYMARCA is able to confirm that such conditions have been met, MYMARCA shall send you the relevant confirmation of acceptance of the returned products by e-mail.

Whatever the term of payment used by you, the refund procedure shall be started by MYMARCA within thirty (30) days from when MYMARCA learns of your decision to exercise your return right, after checking that the return right has been correctly exercised and that the returned products are accepted.

If the recipient of the products, as placed in the order form, is different from the individual who made the payment for such products, the sums paid shall be refunded by MYMARCA to the individual who made the payment.

The currency exchange rate for the credit shall be the same as the currency exchange rate of the original debit and consequently you shall not lose out in terms of bank interest.

If you decide to return products using a different shipping company other than the one indicated by MYMARCA, shipping costs will be charged to you, and you will be responsible for any loss or damage to the products (howsoever caused).

You will find information on how we process your personal data by clicking on Privacy Policy.

You are advised to read, if you haven't already done so, our General Terms and Conditions of Use which also contain important information on how we process the personal data of our users and on the security systems of mymarca.com. You are advised to read, if you haven't already done so, our General Terms and Conditions of Use which also contain important information on how we process the personal data of our users and on the security systems of mymarca.com

For further information on our Privacy Policy you can contact us at our e-mail address info@mymarca.it or at our registered offices located in Contrada Morica, 57  - 62100, Macerata (MC), Italy.

These General Terms and Conditions of Sale are governed by Italian law and in particular by Italian legislative decree 6 September 2005 no. 206 on distance contracts and by Italian legislative decree 9 April 2003 no. 70 on certain aspects related to e-commerce.

The General Terms and Conditions of Sale may be amended from time to time, in consideration of new laws and regulations but not limited thereto. The new General Terms and Conditions of Sale shall be effective as of the date of publication on mymarca.com.